Browse this document to be a quick reference answering some of the questions our customers frequently ask us while shopping at kkagencies.com.

If you didn't find the answer to your question on this page, please e-mail to custserv@kkagencies.com and we will personally reply you.

• I live in Germany. How do I pay?
  You can pay through your Credit Card, personal cheque or banker's cheque drawn in US dollars or equivalent local currency, say - German marks - in your case. You can also pay through International Money Order. While sending payment by a cheque, it should be drawn in favour of "K. K. Agencies".

• What are the different modes of dispatch? And how much do you charge for shipping and handling?
  Since we do business largely through the Web we know how important it is for our customers to get their orders fast. Therefore, we have adopted just one mode of dispatch, i.e., by AIR-MAIL. We make all shipments by REGISTERED AIRMAIL without any additional charges, like, for example, postage, packing, forwarding or even bank, to our patrons based anywhere in the world.

• Do you accept Visa, Master card, or any other card?
  Yes, we do gladly accept VISA & Master Cards. We offer a variety of payment options which may be reached through this link for payments.

• I am at one of the American universities and wish to order a couple of books for my personal use. Is there any minimum value of one single order?
  Since we make all shipments by registered airmail without any additional charges, we pray our individual customers to accumulate their requirements so as to be able to make US dollars 20 (twenty) as a minimum one time order. This helps in making small transactions economically viable and thus giving you an efficient service.

• How long do you take in shipping the order?
  Over 95% of the books ordered from our catalog leave our warehouse within one week. For others, we work in earnest, thereby, shipping you between 3 and 20 weeks.

• How do I order a book?
  If the title emerges from our exhaustive catalog you can instantly order it thru our online shopping feature. On the other hand, if it is a title not found in our catalog you need to raise your order thru our specially designed order form. Or you may like to follow any other mode as detailed in our ordering procedure.

• Can you find out for me the availability and price of a book published in India?
  Yes, we gladly handle such requests by approaching the concerned publisher at once. Rather we place our advance orders with publishers for the titles that you are looking for and not found in our database. If the title is no longer available, we notify you, and, on the other hand, if we receive the book, we send you its quote.

• Can I know more about a book selected from your bibliographic sources?
  Surely, if a short synopsis and/or a table of contents is not displayed on the detail page for the book, we have available such information often of the monumental works. In any case, we gladly furnish such details against a specific query.