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Ordering

  • You are welcome to place your orders for any Indian publication in English whether they appear in our catalog here, our bibliographic updates, or in any other source elsewhere.

  • Our operations are largely automated so it is immaterial whether your order is for one single item or hundreds of them -- they are given the same close attention.

  • We follow all your ordering instructions carefully.

  • You may place your orders by title and/or by ISBN. Items selected from our sources may be ordered also by KK no., our book identification no., which we allocate to each new title (whether a single-vol. work or a multi-vol. work) at the time of receipt.The use of this physical no. brings about both instant identification of title(s) and quick processing of your order(s).

  • You may use for ordering any of the following modes:

  • through the online shopping, when selected from our exhaustive catalog
  • through our specially designed order form, when not found covered in our catalog and you need to raise 'special' order(s)
  • through fax at ++91-11-25173055
  • or, through physical mail at
    K. K. Agencies
    Online Store of Indian Publications
    H-12, Bali Nagar
    NEW DELHI - 110 015
    in any format, list or individual slips.
  • We accept, straight, purchase orders from libraries and institutions. Individual and corporate orders may be pre-paid through their credit cards or personal checks drawn in US dollars (or any other equivalent currency) favouring "K. K. Agencies". Trade orders are dealt with on individual basis.

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  • The list prices indicated in our catalog here or other bibliographic media are in US dollars.

  • If the publisher changes the price of any title, we invoice at the revised price which may be different from the one indicated in our sources.

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Pre-shipment Care & Packaging

  • We make a thorough checking of each of your ordered title before shipment.
  • The packaging of each delivery is so securely done that it reaches the destination intact withstanding even the uneven handlings, if there be any, during transit.

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Shipments

  • Mindful as we are of our customers' two prime requirements, namely, fast deliveries yet economically, we have evolved a special method.

  • We make all shipments by Registered Airmail without any additional charges, like, for example, postage, packing, forwarding or even bank to our patrons.

  • Thus, each packet weighing upto 5 Kgs./12 Pounds is door-delivered between 1 and 3 weeks to virtually any address across the continents from our warehouse.

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Invoicing & Proforma Invoicing

  • Knowing fully well the procedures our library and institutional customers generally follow, we accept their purchase orders and issue our invoices when the shipments take place. They pay routinely after receipt of materials and their corresponding invoices.

  • For individual and corporate orders we make advance payment intimation/proforma invoice, if desired, and send through e-mail or fax. Otherwise, they may work-out and pre-pay through their credit cards or personal checks drawn in US dollars (or any other equivalent currency) favouring "K. K. Agencies" and airmail at:

    K. K. Agencies
    Online Store of Indian Publications
    H-12, Bali Nagar
    NEW DELHI - 110 015

  • Trade invoices/proforma invoices are drawn on the basis of our mutual business relationship.

  • Orders of our established accounts are invoiced after the books have been packed and ready to go, i.e., for all practical purposes the invoice date is the shipment date also.

  • Our invoices are printed in triplicate, unless asked for otherwise, drawn in US dollars and airmailed to our customers after the shipments have actually left us.

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Payments

  • We accept payments through Credit Cards, your own Checks/Banker's Checks or International Money Orders, in US Dollars or their equivalent in any foreign currency.

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Cancellations

  • We accept cancellation of your order happily but before that we must ensure the current status of the ordered item.

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Returns

  • You may return any book ordered in error within 2 weeks of its receipt. However, before doing so, please ask for our Return Authorization Memo (RAM).

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Availability/Enquiry

  • If you are looking for a particular title and it is not found in our catalog, please put in an enquiry giving us its details. We shall immediately get back to you with availability status and current price of the title concerned.

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..........

Through electronic media:

............. E-mail: custserv@kkagencies.com

         or

Fax    : +0091/11-25173055
Phone: +0091/11-25465925

 

Or, alternatively, through physical mail:
............. K.K. Agencies
Online Store of Indian Publications
H-12, Bali Nagar
New Delhi - 110 015

 

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